SSA-Approved Organizational Representative Payee · Serving Individuals and Providers Nationwide Talk to us — 833-380-2838 · Mon–Fri 9am–5pm ET
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About Community Solutions Alliance

Serving Individuals and Providers Nationwide

CSA provides organizational representative payee services to individuals, families, and provider organizations across the country.
Our team can support new service areas as opportunities develop, coordinating the necessary setup and requirements to begin services.
If you are looking for representative payee support in your area, contact us to discuss your needs and how CSA can help.

SSA-Approved Payee
30+
Years of service experience
SSA
Approved Rep Payee
Thousands+
Lives supported annually
$0
Debit card program cost
Our mission

Independence, protected — one budget at a time

We empower individuals to live as independently as possible by ensuring their finances are managed with care, accuracy, and respect.

For the families and care teams who rely on us, that means bills paid on time, benefits safeguarded, and a responsive team that is there when they need us. For every individual we serve, it means being treated as a person — never a case number.

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Financial stability is essential to independence, security, and dignity.
Protecting Funds Ensuring Compliance Reducing Risk
What we do

Complete representative payee services

Everything we do is built around protecting the people we serve and the benefits they depend on.

Financial management

Internal controls, careful documentation, and full compliance with Social Security Administration requirements and regulatory reporting.

Compliance & reporting

Timely beneficiary updates, benefit tracking, and prompt, accurate reporting to SSA — reducing risk at every step.

Everyday support

Budgeting, on-time bill payment, account monitoring, and close coordination with families and care teams.

Benefit renewal support

Income & financial verification for benefit renewals — we assist with Medicaid, housing, and other public benefits by supplying our portion of the financial information needed.

Transparency & access

Account statements on request, flexible debit card options at no additional cost, and clear disbursement processes that keep individuals, families and care teams informed.

Compassion, first

Every decision is made with the individual's dignity and independence in mind. People come before paperwork, always.

Who we serve

Care built around real lives

We work with individuals who need trustworthy, professional support managing their benefits — and with the people who care for them.

Individuals in Supported Living Settings

Including individuals living in group homes, residential programs, and other supported settings where reliable financial management and benefit protection are essential to daily stability.

Individuals Living Independently

Supporting individuals who live on their own and benefit from a steady, respectful partner to help manage benefits, pay essential expenses, and maintain financial stability.

Older Adults

Supporting older adults who may need assistance managing Social Security or other benefits, paying routine expenses, and maintaining financial stability while preserving independence and dignity.

Our leadership

Experienced, compassionate, and hands-on

Decades of representative payee expertise and a team that treats every person with dignity.

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Susan Thiers

Susan Thiers

30+ Years of Experience

Oversees CSA's operations, financial management, and service delivery — known for going above and beyond for every family and care team.

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Denise Mott

Denise Mott

36+ Years of Experience

36+ years in Social Security representative payee services, managing benefits for thousands of individuals.

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Deb Swope

Deb Swope

31+ Years of Experience

31+ years in human services, including 10 years as a Social Security Representative Payee.

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Let's talk about how we can help

Whether you're caring for a loved one or coordinating a client's care, we're ready to make the financial side simple.